LM
Lerato M
1 reviews | Active since Apr 2018
12 Feb 2019, 11:59
Zero customer service and Accountability
I am deeply concerned with the feedback i received as my account is in dormant status at it was never downgraded from a cheque account to easy account and now my SARS money cannot be traced. The worst part is the agent i spoke to yesterday confirmed my account is active and now when i call it is dormant and needs a deposit.
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Feb 2019, 13:42Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply12 Feb 2019, 13:42
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
*** (option one)