ZERO CUSTOMER RELATIONS AT FNB

Last week I wrote about my horrible experience with FNB. I was then told to lodge a dispute.... Which I did.

Now I receive an SMS informing me that my DISPUTE WAS REJECTED. My money went out of my account on the 6th of November which should have reflected IN REAL TIME into my account from Tyme bank

SHOULD WE ESCLATE MATTERS TO OUR LEGAL TEAMS AND THROW TANTRUMS BEFORE FNB SERVICES US THEIR "SO CALLED CLIENTS ACCORDINGLY?

I AM BEYOND FRUSTRATED. THIS IS MONEY URGENTLY NEEDED.