JP
Jacques P

1 reviews | Active since Oct 2018

02 Oct 2018, 13:35

Zero assistance to customers

If you ever consider opening an account with FNB, please reconsidder as there is absolutely no service at all. You have to hold on fot 50 minutes on your phone to speak to a consultant. This is the worst service i have ever seen.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Oct 2018, 14:27
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***