KJ
Kaveek J

1 reviews | Active since Sept 2011

30 Aug 2024, 15:15

Zero accountability, empathy or just returning money that disappeared

Almost 2 weeks later and not a word about money taken from my account. No accountability, no stress cause it looks like an inside job so either lazy or afraid to admit your employees are robbing their customers. Either way, I'm done with FNB

0
Replies (5)
KJ
Kaveek J's update04 Sept 2024, 16:13
Reviewer Update
I am getting highly frustrated at this delay. You have a problem of theft & ***** within your bank and now it is my problem and I need to wait for my money to be returned.

FNB flagged it as suspicious the moment it happened, I could not report it as ***** through the app because it didn't work.

Now, 3 weeks later, I am still begging you to refund my money.

This is just ridiculous
KJ
Kaveek J's update05 Sept 2024, 15:25
Reviewer Update
From: Kaveek Jimmy <***>
Date: Thu, Sep 5, 2024 at 6:22 AM
Subject: Re: ***NF - [External Email]
To: Card *****


I'm really not interested. I just want my money back. I know it's impossible for them to have copied my card or stole it cause I've been out of the country since April and have the card with me. I've haven't been to Cresta in years and never bought at Tekkie Town

On Thu, Sep 5, 2024, 07:20 Card ***** <De********> wrote:
I was calling you to explain how the ***** happened.

Regards

Joan
KJ
Kaveek J's update05 Sept 2024, 15:26
Reviewer Update
From: Kaveek Jimmy <***>
Date: Thu, Sep 5, 2024 at 7:59 AM
Subject: Re: ***NF - [External Email]
To: Card *****


so when is my money going to be returned?
KJ
Kaveek J's update05 Sept 2024, 15:27
Reviewer Update
And then no response from FNB. Your service or rather lack of, is really becoming concerning
KJ
Kaveek J's update05 Sept 2024, 15:50
Reviewer Update
https://mybroadband.co.za/forum/threads/best-bank-to-handle-forex-incoming-payments.***/