1 reviews | Active since May 2018
Zanele / Brian
Good day,
Regarding my complaint: https://www.hellopeter.com/first-national-bank/reviews/credit-card-limit-increase- **********
I can now confirm that once again I have received excellent service from mr Brian and Zanele in the credit card department.
Brian ensured that my complaint was handled and the problem was sorted out which was followed up with Zanele to confirm that all are in order.
These two deserve a raise in salary for the excellent service delivered.
I am disappointed though that it had to go to this extent before the problem could be resolved, but I am more than happy with the end result.
Thank you team FNB once again for excellent service!
Good Day,
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received from Brian and Zanele in the credit card department.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received from Brian and Zanele in the credit card department.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards,
Hello Peter Complaints Team
*** (option one)
