1 reviews | Active since Mar 2009
Your systems/checks/balances are utterly useless
So last week I was able to phone and activate my credit card - all good. I didn't think to activate my petro card at the same time (seeing Petro cards now have PIN numbers).... and today FNB is unable to do so - even though it's linked to the exact card I activated myself last week. Your systems suck!!
Good day Michelle,
Thank you for taking my call earlier
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint FNB Private Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Michelle,
Thank you for taking my call earlier
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint FNB Private Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)