eK
ebrahim K

1 reviews | Active since Oct 2014

28 Mar 2015, 09:09

Your slogan how may we help you .

i have reported a case to Fnb ***** department , a Gerald Maoka sent me correspondence on what information is required , i duly obliged , he referred the matter to his forensics department with all info giving to him ,i received no call or corrspondence from themm uptil today .<br> <br> the opposition bank responded professinaly and tactfully , and are willing to resolved .<br> if FNB HOW CAN YOU HELP ME IS A SLOGAN YOU NEED TO CHANGE , HOW CAN WE DISAPPOINT YOU ,<br> i wnder if such instances occur to you , you will take it lightly ,<br> Fnb now you must understand why people move accpunts , because of false promises and no delivery .<br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Mar 2015, 09:25
Official
Hello katsy786,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 657554.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)