1 reviews | Active since May 2016
Your service will make you the next bankrupt institution.
I have now really had enough of FNB. You are the most useless banking institution in this country. I have clients who have made payments into a wrong account which is our old account that we no longer use. FNB is supposed to assist these customers to get their money back and have it paid into the correct account. But no FNB is to useless to do that. Some customers are being assisted and others not. Our private information are being leaked out to customers via your ***********s employees at branches.
Now we have completed the work but FNB want to take their time with excuses regarding this and that and we must sit without payment although the work has been completed.
You better start assisting your clients or you might be the next institution in this country to go bankrupt because of your poor service and laziness to assist.
I have really had it now and believe me the very first moment i am getting to move away from fnb i am going to move my company away. You are unprofessional and unwilling to do your work and i am wondering how compontant you are to be in the banking industry.
I suggest you contact this clients and get these things sorted out. Its not my problem that they made the payment into an account that we dont use after we provided them with the correct banking details. its also not my responsability to fight with with the bank on their behalf. Get the flippen funds reversed, like i said its not my problem they made the payment into the wrong account because they did not read. Your excuses is also not my problem.
You better start getting your ducks in a row or you will be the next Eskom, Telkom, Transnet and well maybe then FNB
