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Motlotlegi M

1 reviews | Active since Aug 2013

05 Dec 2017, 08:41

Your service providers

I’m happy with FNB’s service but they should seriously reconsider whether they must continue using CCD Couriers. It’s is such an unprofessional organization. They hang up on clients and they call Centre agents aren’t very polite or helpful for that matter

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Dec 2017, 09:48
Official

Hello NotUsuallyHappy,

We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)