YOUR SERVICE ARE VERY POOR.

Am not happy with the service of FNB, dishonesty from their teller is what I experienced. On 25th of February 2025 I went to their Greenstone branch, the teller who helped me insisted that I must take one of their funeral policies, I refused, she then insisted again a 5 gig data + R60 airtime + 25 SMS, then it will require me to pay R85 per month I agreed on that. I only find out now that they only gave me 1 gig data not 5 gig data as promised. I need my money back, I no longer need your data, you were dishonest with me as your client, you did not fulfil as you promised but ****med me. Their staff doesn't know no means no, their insist are like forcing

Your tellers must know that no means no, they must not force us to take one of your packages, they are dishonest with us because they need commissions.

2. Your system is always offline, Our Storkvel members can't accept the invitation that we via app, the system is always on maintenance.

3. We wanted to remove one of our Storkvel members at the Marble Hall branch last year, one of your staff told us we would make an appointment first, why would we make an appointment first but when we opened an account we did not make an appointment. Worst part that day we spend R500 to hire a car to take us to your branch.