JC
Julie C

1 reviews | Active since May 2012

16 Oct 2015, 14:18

Your radio adds are terrible

The radio adds are really terrible. Why do you feel you need to make fun of, or put other banks down to try and win customers ??? I am already an FNB customer, but if I wasn't and I was l was looking for a bank, I doubt I would go to FNB as your adds really turn me off. I might have smiled the first time I heard it, but, quite frankly I put the radio on mute the minute I hear an FNB add coming on<br> <br> Please, please, please could we have something a little bit more classy and more focused on SELLING FNB's products rather than putting poor beep bank down all the time. It seems your adds are aimed at immature teenagers...<br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Oct 2015, 14:31
Official
Hello jewelee ,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 788227.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)