1 reviews | Active since Nov 2015
Your own Bank should not be SPAMMING YOU!!
Good day FNB,
Firstly I would like to thank you for the overall excellent service over the years I have been banking with you.
However, recently you guys have been really Spamming my phone (SMS) and via e-mail about your FNB Connect Promotions, please stop spamming me guys, I will take up your Service if I need it! Also, every single time I draw cash from an FNB ATM, I get a SMS asking: "No FNB Card with you?....etc. " - Guys its my own choice to draw cash or to swipe my card, I will once again call upon your assistance WHEN I need it.
Please stop spamming my phone (SMS) and via E-mail. I pay you guys a monthly service and you should not be over advertising to me. I will ask if I want any additional services.
This is meant to be positive feedback, but as you can tell I'm a little annoyed at this situation.
Please remove my e-mail address and cellphone number from any and all Promotions/Adverti*****ts from FNB.
Regards, Sean Groenewald.
Hello Seang88
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello Seang88
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team