TO
Tolu O

1 reviews | Active since Dec 2022

20 Dec 2022, 15:50

YOUR MONEY IS NOT YOURS WITH FNB! A BANK THAT KEEPS ON TAKING FROM ITS CUSTOMERS!!!

I HAVE HAD IT WITH THIS BANK AND THEIR STAFFS ESPECIALLY PHUMILE MABASO A CLIENT SERVICES CONSULTANT (QUERIES) WHO JUST SENT ME AN EMAIL NOW TELLING ME IVE LOST 6,000 RANDS OF MY MONEY (IN ADDITION TO ALL THAT THEY CHARGED TO SEND THE MONEY INTIALLY)THAT THIS SAME BANK IVE HELD ON TO FOR WEEKS WITHOUT PAYING INTO MY ACCOUNT ESPECIALLY AFTER HAVE SENT COUNTLESS EMAILS IN ENGLISH THAT I WANT MY MONEY BACK! ABSOLUTELY NOTHING HAS BEEN DONE BY THIS BANK EVEN AFTER LOGGING A COMPLAINT THAT THIS IS A LIFE OR DEATH SITUATION.

THEY SIMPLY DO NOT CARE. THEY WILL SEND YOU A REPLY WITH TICKET NUMBER BUT NOTHING HAS BEEN DONE! I REGRET THE DAY I OPENED AN ACCOUNT WITH THIS BANK AND I WILL ADVISE ANYONE NOT TO HAVE ANYTHING TO DO WITH THEM. MY MONEY IS TRAPPED THERE AND UPTILL NOW NOTHING HAS BEEN DONE AND MY SCHOOL FEES NOT PAID. THEY USE IT TO TRADE EARN INTERESTS ON IT AND STILL TELL U THAT YOU HAVE LOSSES ON THE SAME MONEY DESPITE EVERYTHING. THIS IS A NIGHTMARE I WISH I CAN WAKE UP FROM. THIS IS THE WORST XMAS EVER BECAUSE I ASKED A BANK TO MAKE A PAYMENT (WHAT BANKS DO) FAILED. THEY ASKED TO DO IT AGAIN (WASTED DAYS ON A TIME BOUND PAYMENT) CAME BACK TO SAY THEY CAN'T DO IT AND UTIMATELY DECIDED TO TAKE FOR THEMSELVES A CHUNK OF MY HARD EARNED MONEY!

AS I WRITE THIS I DON'T HAVE MY MONEY, SCHOOL FEES NOT PAID, ADMISSION IN THE WATERS AND STILL THEY HOLD ON TO MY MONEY MAKING MONEY ON IT, EARNING PROFITS AND STILL SAYING AS AT TODAY IVE LOST 6000 RANDS ON THE SAME MONEY IVE ASKED SEVERAL TIMES IN ENGLISH FOR THEM TO RETURN SO ANOTHER BANK RECOMMENDED BY PEOPLE CAN SEND THE MONEY!

I AM SICK AND TIRED OF FNB AND EVERYTHING CONCERNING THIS BANK! THEY HAVE SUCCEEDED IN RUINING A LIFE WITH ITS DREAMS! NOTHING IS WORTH IT ANYMORE.

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