Your money is not safe with FNB

To everyone reading this DO NOT BANK WITH FNB, your money is not safe with them!!!!!!!!! I have been ****med from my credit card 3 times over the last few months for an amount of roughly R6000 each time. The transaction comes off with a “Facebook” reference. It happened to me in December, January and the last one was on the 26th February. FNB reversed the first 2 transactions but won’t do the 3rd one and it has taken me no less than 50 phone calls to their useless call centre and still no luck. All they do is transfer me from one department to the other and no one can help me resolve this matter. I have tried absolutely every channel. I have not been able to access R6000 of my own money for almost 3 months now.

This is a sure sign that your bank has some massive internal ***** and people should not feel comfortable banking with you. Also the way in which it is impossible to resolve shows how bed your customer service it. What if this money was needed for school fees or food???????? 3 months and I can’t access it. Ridiculous