ZK
Zwelethu K

1 reviews | Active since Oct 2018

02 Oct 2018, 13:45

Your money is not safe with FNB

Extremely poor service with FNB. There is a debit order of R95 that has been debited from my credit card since June 2017 and no one seems to be able to explain who the company is. It's pathetic really.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Oct 2018, 14:38
Official

Good day Zwelethu Kashe,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)