AG
AYSHA G
1 reviews | Active since Dec 2010
03 Aug 2015, 12:03
Your money is not safe with FNB
On Sunday 26.07.2015 my husband attempted to pay R700 into my mothers Nedbank credit card account, from his FNB bank account. We had gone out to supper with my parents both ill and aged, we wanted to treat them. My mum paid the bill with her credit card, whilst we will still eating and didn't realise it. We know my parents cannot afford this, so we thanked them and resolved to pay the R700 into my mums card. When my husband was busy doing the transaction he mistakenly put \Spur Supper"into the reference"
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Replies (1)FNB (First National Bank)'s replyOfficial
03 Aug 2015, 12:17Hello aysha786,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to home loans who will provide you with feedback.
The reference number is 734661.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to home loans who will provide you with feedback.
The reference number is 734661.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Aug 2015, 12:17
Official
Hello aysha786,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to home loans who will provide you with feedback.
The reference number is 734661.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to home loans who will provide you with feedback.
The reference number is 734661.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
