1 reviews | Active since Mar 2016
your money disapears and they do nothing about it
I am annoyed and totally irritated by fnb for a good 6 months now I have been skipping branch to branch trying to get them to stop debits from my account and I have to every month end go and wait in long lines and have my salary reversed into my account. I have even opened an additional account where I transfer funds just so I can have enough cash to pay my debts and get food.<br> <br> I stopped the debits and they still allow companies to debit my account. the funny this is they will never reimburse me the funds lost in the process instead they will charge you just so they can correct their mistakes. this month I am left with almost nothing and don't even get me started on their call centre, they are useless they make promises and fulfil them (don't they get audited) I think I should get myself a different bank who will take my money and issues seriously because some of us don't have money in excess ... we use the minimum we have and they take that us....
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 880563 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 880563 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
