DJ
Doe J
1 reviews | Active since Jul 2011
22 Nov 2019, 11:30
Your consultant dropped the ball
One of your consultants has left me high and dry. And doesn't respond to follow ups either.
Ms Singa Sidwangube was assisting me on Saturday. She said she'll give me feedback on Monday. got nothing. Wednesday I sent her a reminder email. still nothing. Friday now.
So who do I reach out to next?
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Nov 2019, 12:36Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply22 Nov 2019, 12:36
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***