EVDW
Eduard Van Der Westhuizen

1 reviews | Active since Jan 2017

18 Aug 2018, 15:08

Your cash deposit was unsuccessful

I went to FNB Walmer Park this afternoon to deposit money. After the deposit, the ATM ejected my card and gave the error "Your cash deposit was unsuccessful". How do I get my money back??!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Aug 2018, 09:38
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)