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jjvandermerwe J

1 reviews | Active since Jun 2017

02 Jun 2017, 17:07

Your card is in another province

<p>Opened my bank account in 2012 at Vanderbijlpark branch. Moved to another province and updated my residential address. My card expires end of the month. Received a sms stating my card is ready for collection in Vanderbijlpark. Sent a query on fnb's website but received NO response.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jun 2017, 10:01
Official

Good Day,

Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused

I escalated the matter to a subject matter expert to provide you with feedback and assistance.

I do apologise for any inconvenience caused. Your reference for the above complaint is *** .

Kind Regards

Naomi Petersen

*** (option one).