Young Professionals a good deal? NOOOO it's not

I switched banks to FNB because of the services young professionals account is said to have. <br> I wanted to buy a car and contacted premier banking via email for vehicle finance assistance. They took forever to respond until I app**** through the dealership. Got a ridiculous interest rate and told a private banker from FNB, he asked that I send him everything that the dealership sent to WesBank so he can negotiate on my behalf, I did so but he never got back to me. I called him after 4 working days to ask for an update when he asked me if I sent the documents (to show that he was not even following my story). <br> <br> He later told me that he won't be able to negotiate anymore because I should have app**** through FNB private bankers not the dealership. What is the point of these young professional benefits if you'll take forever to respond and have different answers each time we ask for an update???<br> <br> I have sent an email to FNB complaining, I haven't received any response. So this is a warning to all young professionals who change banks to FNB thinking they'll get greener pastures.<br> <br> Annoyed customer