1 reviews | Active since Jul 2013
YOU'LL SHOULD CLOSE YOU'LL DOOR
Just look at the below and till now still nothing no feedback I called and the lady in the complauinets department is also ****en un helpful **** they are weak please close all my accounts ASAP!!!
I've called the bank several time to upgrade my account and it's still a problem the consultant advised me that the team leader will call me back but still nothing as I thought
fnb you'll losing me and a lot of other clients *trust me*
#Rn ********** 21579 Gladstone Matlala
Official business reply
Good Day Mr Matthews,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref: ********** NF
Regards,
Client Experience Team
Tel number: **********
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)