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Chris C

1 reviews | Active since Jul 2011

07 Jun 2016, 09:29

You would think they want to do business....! Clearly NOT!! (Premier Banking)

<p>I have sent 8 SMS's, made 2 phone calls, spoken to 4 agents and this morning to 1 manager....! All in vain in trying to open an account with FNB! </p> <p> </p> <p>You would think they would want the extra customer but clearly they are doing so well in this economy! </p> <p> </p> <p>Perhaps I should pursue approaching another bank.....!</p> <p> </p> <p>TERRIBLE!!!!!</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jun 2016, 12:00
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is 937999.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)