1 reviews | Active since Mar 2015
You stole money from my childrens mouth !!
<p>I opened a business account with FNB online in late 2014 as I opened a new business and at the time i approached FNB as they advertised that it included free business registration. FNB always Advertise on being the best and most affordable bank I thought what could go wrong. well where do I begin let’s start with R13 511 worth of bank fees in 2 years , how is that for **************** ! I thought I would phone FNB to find out what is going on just to find out I have been put on a PAY AS YOU GO ACOOUNT .What a load of *******, how can you put someone who is trying to start a business on a business account with bank fees that cost more than most people earn. what sort of bank are you ??? I would be ashamed to be *****ing money from people and being so proud about it. O and then let me guess you probably find some way to make it look like it was my fault poor innocent FNB. When I found out about this i went into the Ballito branch on 24/07/2017 to cancel my account and they would not allow me to cancel my own bank account because I needed to bring a proof of address, why the hell do they need to know where I live to cancel my account when they have this info already. Now because I have clients pay money into my New account (I opened a new account as I can’t afford a PAY AS YOU GO ACCOUNT where it averages +- R600 p/m) there has been no money in this account and as a result my banking fees just for this month alone is R1043.90 and still today after numerous emails to your business department this account still remains open and the bank fees are just adding up. I want this account closed immediatly and i demand a portion of these bank fees refunded to me as I was never informed, neither did I sign for ANY pay as you go contracts , if I do not get helped with this you will have yet another case with the ombudsman!!!!</p>
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
