You physically took my cash and made it disappear.

How is "fill in a form and wait a few days, maybe well get back to you" an appropriate response to what I can only describe as a potential ATM **** by your ATM loaders?

At 11:5 this morning I took the time out t drive to you, and deposited cash at you ATM (as is your preferred method), your ATM took my cash, gave me a slip that said my transaction was unsuccessful, and kept my money. No alert, and the ATM was left in service for the next person. I had to a alert the branch to this error - no reference code, no person to contact, no urgency.

This is despicable error handling.

My money is now stuck in your ATM, waiting to be ****** by your loaders - and when they say it isn't there (because it's in their pockets), it's just, "oh well, fill in a form, maybe we'll get back to you.

Unbelievable that this bank has no error control here.