1 reviews | Active since May 2016

06 May 2017, 16:35

You make my life miserable.

<p>Good day.</p> <p> </p> <p>I need assistance I'm only able to withdraw £200 from my credit card. I have spoken to a gentleman today calling all the way out of the UK wating my minutes and money with a person who could not understand what I was trying to say or do and had no idea how to fix the fact that my limit is so low. I was trying to get £500 in total. The machine nor credit card would allow me to do this after I have contacted the bank last month and had the same problem. Is there anyone that can help me? Who actually knows what they are doing? Asap </p> <p> </p> <p>Thank you </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 May 2017, 08:58
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)