1 reviews | Active since Oct 2016
You make me miss Nedbank
I lost my card a few months ago received a temp card to use for 30days went back to collect my new card i asked Deslin the consultant if everything is linked she said yes. Left the branch and up until today i can only draw cash at a fnb branch or pah via eft with the app on my phone. Unble to make online purchases unable to swipe. Called the customer services twice who simply said the chip must be damage. How? If i cant even use the card to begin with.
Good day Gene,
I tried calling you on the number provided , to no avail.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Points of Presence who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Gene,
I tried calling you on the number provided , to no avail.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Points of Presence who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)