IM
Itumeleng M
1 reviews | Active since Jun 2019
17 Jun 2019, 08:29
You guys are selfish and heartless
I still wait more than two weeks for my card international limits to be unblocked, you guys are just on another level of not responding to us, I can't do anything for almost a month waiting for ur response since at the branch I can't get help. This is way too much if I'll be stuck with limits I do not know how I exceeded limits????????????????.
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FNB (First National Bank)'s replyOfficial
18 Jun 2019, 10:03Good day Itumeleng Iris Malefane,
Thank you for bringing this matter to our attention.
I am disappointed to hear that your previous complaint had not been resolved. I have escalated your comments to the relevant department and have requested that they provide urgent feedback.
I do apologise for the frustration caused.
Regards,
Hello Peter Complaints
*** (option one)
FNB (First National Bank)'s reply18 Jun 2019, 10:03
Official
Good day Itumeleng Iris Malefane,
Thank you for bringing this matter to our attention.
I am disappointed to hear that your previous complaint had not been resolved. I have escalated your comments to the relevant department and have requested that they provide urgent feedback.
I do apologise for the frustration caused.
Regards,
Hello Peter Complaints
*** (option one)