1 reviews | Active since Oct 2018
you don"t get the help you need from FNB
A year ago my sister and I were ****med. we reported it to FNB they said that their ***** department will get back to use. till today nobody phoned we didn't received a reference number nothing . every time we go back to the branch to ask about the prosess they keep on telling us they still waiting for the ***** department.
Good Day Ms N Lang
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Ms N Lang
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***