1 reviews | Active since Feb 2015
YOU DON'T KNOW YOUR CUSTOMER TO FIT THE PRODUCT
Good day, <br> <br> I'm very ,VERY unhappy with your service, products and hidden rules. <br> <br> I have fought with you a week ago because you gave me a platinum credit card but knew I had a gold cheque card, but you still gave me one and you knew I wouldn't earn ebucks. <br> <br> When I went to a branch and fought again with them because you guys didn't even consider resolving this problem, they gave me platinum cheque card just so I can earn ebucks, wonderful!!! You finally helped me, BUT now when I called Ebucks to link my cards on ebucks, because your consultants at the branch don't know what they are doing or WHAT THEY ARE providing to the customers, \Sorry MS Cloete but you don't earn R16500 a month and don't meet the criteria so you can't qualify for ebuck''<br> <br> Are you kidding me right about now??! I have left ABSA for ebucks
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 626188.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 626188.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
