You didn't help me

For the past few months I have tried to either get a temporary loan or credit card increase through your website and I keep getting declined, even though I have a good credit rating and my salary has increased. I finally queried it via email and was told to call *** and after waiting a while, I was again told to speak to another department and then, after waiting 10 more minutes, I was put through to an automatic answering service where not one option seemed to match my needs. So I wasted my time and my money trying to get on the line with someone who can actually help me. Don't bother contacting me since I managed to get finance elsewhere, but I just want you to know that I will slowly but surely start moving all my accounts from FNB to another bank.