1 reviews | Active since Dec 2019
You didn't help me.
How can we help you? The answer is you can't and you haven't. I used R50 on airtime and was transferred to 8 different people, to be assisted with linking my PayPal acc as a non FNB client.I had previously banked with your institution and had long since stopped being a client, but for some reason you kept my online profile active. Which has caused me to be unable to go the normal route of linking the account. In the 8 times I spoke to someone different, I was either disconnected, transferred incorrectly, promised to be called back and transferred rofrom PayPal overseas!!!! The times where I received actually proper assistance, I was transferred and cut off. I cannot waste anymore time or airtime on this, and I find it absolutely ridiculous that I need to be inconvenienced this way, not even being an actual client with you! On my last interaction with one of the consultants I was informed that my otp must be verified by your paypal online department. Whatever that means. I just want to link my account and get my money from my paypal account. That is all. I don't want to be transferred. I don't want to give my I.d and name and surname to another person. I just want to do what I set out to do this morning at 09:00. Can you PLEASE assist me?
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
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