' **** you customers!'

Tried to enquire about some charges on my bank account. I got transferred from pillar to post. I had to enter my ID number a dozen times and kept being transferred from the banking app department to accounts and back again! Ms. Dumisani Chabane and Vukeya Sevha were 2 of the highly abusive agents who DID NOT assist me. I have already reported both to the police for theft. This is the worst service that I have ever received from a bank! Please could you get someone to call me immediately about how I can move my account to another bank.