aN
andre N
1 reviews | Active since Jun 2013
20 Jun 2019, 11:50
You cannot rely on FNB as they change their commitments.
I am a Private Client with FNB with my business personal and trust. I have app**** for n home loan with a 56% deposit. I supp**** the needed supporting docs, but they came back for more and more. I then asked them why, so they said they will grant me a one account which I refused as I app**** for a simple home loan. After my complain the accepted my application and asked for a valuation. After the valuation now they want my 2019 Fin Statements. How can they approve and now disapprove. I have paid a deposit which I can loose if I don't get a loan. I have app**** with no other bank as I bank with FNB. I am thinking of moving my total portfolio.
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FNB (First National Bank)'s replyOfficial
20 Jun 2019, 13:13Good day Anndre,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply20 Jun 2019, 13:13
Official
Good day Anndre,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***