You cannot reject me, I REJECT YOU FNB

I’m so disappointed in FNB. When I wanted a car, I sent two applications and both returned unanswered that was 3 Years ago. No phone call, just silence so I went to the bank and they could not assist. They made a call to some department which told me I had been under review with the bank when i had their credit card in 2007, but no one knew how To fix this so I walked away because Nevldbank had already given me a loan, anyway. More recently I filled in a preapproval form for a house loan. Again no response from FNB. Again, only saw from my credit report that FNB had sent through a query. So again I went to the bank. Same process, but this time the consultant said we should apply from her desk and added a response request. Still no response, no call, no rejection just another query on my credit report. I now accept that FNB does not want my business and are not prepared to help me right any wrongs on my account. Why then should I keep depositing my salary in FNB? As I write this, I realize FNB will probably not respond anyway, and I make a conscious decision to close my account and open both my personal account and new business account with Nedbank. Thank you FNB for nothing.