You cannot complain about service as there is no service

Item: FNB (First National Bank)
Rating: 1
Author: constantine V

I reported my problem case no Ref ***NF for the first time at FNB on 23Aug with no joy, Then I reported it on the 2nd of Oct on Hello Peter and immediately some of FNB responded, Promise me reaction and there it stop. On the 21st of Oct I reported it again as well as wrote several email to *** as I was instructed in the first Hello Peter complain. Still Nothing. It is just like they do not care about their clients and I am a private bank client so and this is how I am treated. Then for any other client you got no change of any service from FNB. One star is one star to many for FNB

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constantine V's updateReviewer Update

09 Nov 2024, 20:44

Thank you FNB for your computer response. This reponse is very much the same as my previous response....

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

The reference number is: ***NF.

For further request, you can email us on the below email address:

Email address: ***

Regards,

Hello Peter Complaints Team
And guest what . NOTHING HAPPENED, What is going to be different this time. I am looking forward to see if you can do better this time

constantine V's update09 Nov 2024, 20:44

Reviewer Update