1 reviews | Active since Aug 2013
You can't ****en help me ...
You can't ****en help me for ****, FNB encourages me to swipe my card instead of withdrawing. However I swiped my card at Pick 'n Pay Hyde Park where my money was ****** by FNB. I went to the branch to lodge a complaint, where I received the most pathetic, shocking, disgusting service the branch manager doesn't know what the **** she's doing. I was literately told that it's not FNB's fault that I swiped my card. Sabelo literally told me ****, it makes me nervous that my business bank account is also with FNB. I'm so taken aback by the lack of professionalism by the FNB employee, this is ******** I want my ****in money. I don't understand why I still bank with you, I mean you're so *********** it's not even funny. You don't know anything about client services, how does your ****in employee who get paid coz of me disrespect me like that, I doubt your calls re recorded for quality and control purposes. Sabelo literally told me to up **** my self, I'm going on Air this afternoon to expose you, I'm gonna make sure everybody know about your *****eulent activities ...
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 808271.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 808271.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
