JR
Jessica R

1 reviews | Active since Nov 2015

31 Aug 2020, 13:58

You are not your slogan! Online devices not helpful at ALL.

I have been trying to apply for a device online, and trying to find out why I dont qualify. But trying to get hold of ANYONE who can assist me.

I have been online with FNB “service” and “sales” For 20min they keep passing me back and forth between each other and no one can assist me. I had this exact issue on Saturday and then the phone got put down on me after no success!

You are not your slogan FNB! Disappointed! Absolute terrible service. I have multiple accounts with you and this is the service we get!

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Replies (1)
JR
Jessica R's update07 Sept 2020, 11:57
Reviewer Update
No one has phoned me back regarding my device!
Please please please do something about your service and sales department call center as they are absolutely USELESS!!!!!!!
They just put the phone down on me!!!!! FNB YOU ARE SHOCKING