JO
Joy O'Neill

1 reviews | Active since Jul 2016

11 Jul 2016, 13:26

Yet to experience the benefit of a team of dedicated bankers on the premier account...

<p>Have been waiting just over two weeks for someone to get back to me now to update documents and send them back so I can sign them, each time I email I get told someone will within in one working day...</p> <p>CAS-897214-S8B4D8 </p> <p>"We'll help you get there, ask your team of bankers 24/7" yet to experience this FNB</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2017, 13:12
Official

Good day Joy,

Thank you for taking our call earlier today in relation to the previously logged complaint.

We appreciate your feedback as a valued client since we can only grow and learn from your experiences.We will summarize all the views and update the relevant Business Units within FNB.

Thanking you.

Regards

Robert Bodiba

FNB: Complaints Resolutions Manager