Yet another reason I would not bank with FNB

I have paid my FNB credit card timeously I made a payment of R1500 last month when my R937.00 I had received a message confirming payment was received Today my credit card has no credit available and I receive a message to pay R2116.00? Why must I pay this amount as FNB has now added charges to my account when my account is infact up to date As usual this bank is so poor with their customer service and i moved my cheque account for the same reason They are all big on advertising but service levels are always the lowest compared to other banks I am holding on for 30 mins to speak to someone about this , FNB get your act together and take care of the customers Check your records prior to messaging clients