YET ANOTHER BAD SERVICE EXPERIENCE ON THE SAME MATTER BUT WITH A VERY UNPLEASANT FNB EMPOYEE

<p>Yet again I have to lodge a complaint about FNB. First it took them ages to come to my assistance. Then they send a new consultant. He promises good service but that was just an empty promise.</p> <p> </p> <p>Waiting for feedbacks and then when my wife whom is accounts director of company phones him he raises his voice at her.</p> <p> </p> <p>How much more must clients take from FNB ?!?!?!?!?!?!?! No pride</p> <p> </p> <p>"</p> <p>Hi</p> <p> </p> <p>Please advise on the below email, I need some update on this please?</p> <p> </p> <p>Florence – Please advise as Bruce is waiting for you,</p> <p> </p> <p>Bruce- I do not appreciate the service received by you this morning, I want you manager to contact me by the close of business today else I will be taking this matter further. I am a client and the lack of communication received by you is not acceptable, you quick to call me when my documents are not correct but I have to send emails after emails and yet you still don’t tell me that you wanting for Florence and then when I call you this morning you have a bit of an aggressive voice with me and tell me you driving (THEN DON’T ANSWER YOUR PHONE), don’t you ever raise your voice at me and over talk me as I’m a FNB client. You have no right to speak to me the way you spoke to me this morning!!!!</p> <p> </p> <p>Please note should our clients start cancelling due to the debit order function not in place, I will personally hold FNB liable for the loss of income plus interest cause it has taken so long to get this sort.</p> <p> </p> <p>Thank you</p> <p> </p>