1 reviews | Active since May 2014
Yet again no service from FNB
<p>I submitted an email to FNB about yet another functionality that's been removed from my account, Discovery decided to debit my account, I tried to reverse the payment online and stop the debit order, again, could not find the functionality and asked FNB to help me, this was last week and today is Wednesday, no reply! </p>
Good Day Mr Richardson,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mr Richardson,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)