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Rupert O

1 reviews | Active since Sept 2010

22 Jun 2021, 00:24

YET AGAIN FNB IS HARRASING ME WITH UNWANTED CHEQUE ACCOUNT UPGRADES!

YET AGAIN FNB IS HARRASING ME WITH UNWANTED CHEQUE ACCOUNT UPGRADES!

Only this time, I cannot send a cancel request, as I have to 'give concent first'.

``` To process your application and so that we may continue to supply the solution to you, we get information from credit bureaus, such as TransUnion, and qualification data providers that provide details about your education. Make sure to view the full details of our consent clause: Your consent is important to continuing with your application. Without it, we won’t be able to process it. If you would like us to continue with your application and you agree to the consent clause, click Continue ```

How many times do I need to say, I DO NOT WANT THAT UPGRADE!!!!!

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Replies (1)
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Rupert O's update24 Jun 2021, 20:37
Reviewer Update
When I say I do not want to receive marketing information regarding the cheque account, I MEAN NO. I DO NOT WANT THAT OFFER, AND DO NOT WANT THAT UPGRADE!

Got yet another marketing ad for that ****** upgrade when I constantly said I dont want it, and yet again, I am NOT able to say decline. With the same message as last time.
`FirstRand Group Consent
To process your application and so that we may continue to supply the solution to you, we get information from credit bureaus, such as TransUnion, and qualification data providers that provide details about your education. Make sure to view the full details of our consent clause:
Your consent is important to continuing with your application. Without it, we won’t be able to process it. If you would like us to continue with your application and you agree to the consent clause, click Continue `

When the only choice is cancel, and continue, where is the DECLINE button. Also for some reason, my cheque account was changed to Aspire cheque account, and been like that for a few days. Which it has never been, and is a change I did NOT ask for.

When is FNB going to accept that I am not ****** interested in ANY offer regarding cheque account upgrades, when I fully intend to DOWNGRADE back to a smart account, once my overdraft reaches 0.

Cause I am getting REALLY FED UP with constantly having to decline something, only to have it keep appearing, no matter how many times I decline, and how many times I keep complaining about it.