tW
travis W

1 reviews | Active since Jun 2021

23 Jun 2021, 16:54

yes please

im absolutely appalled with the ongoing ****py, if not any customer service. after being accused of ***** my account has been frozen over 3 weeks, i received no correspondence at all 1 email not even a call to tell me this is what they have found etc we have to freeze your account pending a investigation. there was no investigation fnb who now also are the saps froze my account with no warning and not 1 shred of evidence to back there claims. this is due to 1 asshole who actually phoned them and said hey i willingly paid you for a service i did not cancel this service mr customer you did with immediate affect, this in my mind is not ***** yet this ****er managed to get it right to call fnb and tell them that he paid me ********** money does this remotely even seem like a clever man and let alone bank. the ass that sanctioned this i can assure you your head with the so called ***** administrator who was dealing with the case might i also add not once made any contact. fnb where the **** in all this is there a ***** case??? you people are blinded by what ? he is a good banker and discriminated against me?? 3 weeks later and i get a ****ing half assed email from you saying your account is good to use??? *** not even a sorry for 3 weeks you made endless **** for me none of you actually helped and im actually so over all your **** as a bank. you ***** me daily with fees you take when not given permission so that's *****ing right? where is my money that was in the account i get another bull**** excuse it was returned to sender? if so where is the evidence as when i last checked i have evidence that this money was siting with bank is what i saw on the forex screen. after all this **** you still have the nerve to falsely accuse me of ***** then next my money disappears and not 1 member can explain there actions. why doesn't someone on top actually start looking at what's going on underneath his fat ass and start doing your jobs this is where my fees and non fnb fees and this fees and that fees **** fees for everyday of the week i can assure you although not a premier member ive received so much forex over the past 10 years god alone knows what money you as a bank have taken in fees. with all this in mind, im sending all my proof to the banking ombudsman and i can assure you oi will received a pretty payout for your negligence and discriminating against me. the saps was called by me not the detective they were all still sleeping else this charade would of carried on till when? shame on you all but im not worried il make sure you loose your job for this as unfortunately if your not a top dog the blame will shift to you and you will get the boot as i will go to the paper with this 1 they will have a ****ing field day with fnb

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jun 2021, 08:45
Official
 Good day Mr Ward,

 Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

Regards,

Hello Peter Complaints Team