Yes I would like to speak to the manager FNB

Since my initial request now closing in on a month ago, I am still waiting for the matter to be resolved. The bank has now taken my money and I have no statement to that effect despite numerous phone calls, emails and several painstaking hours speaking to automated call centres. What a joke of a high priority complaint. How is something high-priority and still not resolved from the 9th of September, my birthday no less? That bankers are perpetually unavailable instils no confidence in me as a client. How am I paying for service that I must beg for? Absolutely unacceptable service Mayes, Cindy-Lee.

Yes, I would like to speak to a manager.