Yes

I have been a client with FNB for some time and I seriously dont see the benefits just all the extra banking fees.... my banker Karabo.... only reply via email and his standard responds is always the matter has been escalated or matter has been handed over.... I constantly have to request for feedback and I get this standard call centre response. I recently wanted to move one of my bonds to FNB but decided to go against it becasue the reponse was complete these forms.... I instead went with Standard Bank application was telephonic and only had to submit supporting documents..... this week I had an issue with COVID accounts and requested for breakdown in order to understand.... response was he will send a statement.... requested funds to be reversed answer matter has been send and will respond once he gets an answer. I can this same reaponse calling the call centre for 20% of this cost...