YES

Extremely poor call center service, you will wait 3 hours without any consultant picking up the phone. My business account was blocked even after I submitted all the required documentation via their dedicated email and through the bank too

FICA verification service is run by extremely confused individuals.

I received an email from ********** with reference number ********** claiming that my account was active and when i tried to transact it was still blocked.

worst part was the branch consultant lady Ms Sithole in FNB westgate claiming that call to ********** 247 were free if using an FNB simcard because she was trying to get rid of me at the branch.

i ended up wasting airtime because of her lies.