Xenophobic & *********** Bank

In November 2019, i successfully added a Savings Pocket Account on my profile using the FNB App. From then on, i have been saving money to this account.After attempting numerous times to transfer back the money i was told that the Savings account was on hold. I found out the hard way, in an emergency that i could not access my money. This is grossly unfair & *********** of FNB.FNB has all my details (email, phone etc) yet they never bothered to inform me or contact me for compliance purposes. What is the point of empowering your customers on the FNB App & later blocking their accounts. If you have problems with foreign nationals getting banking products with your bank, why not just create accounts targeted at foreign nationals.Or let us know we are not welcome there. I feel victimized by FNB everytime, i have to jump hops just to get the service i deserve. My money is just as good as any money, but the issue of blocking accounts without prior notice is not cool. What's the point of using the FNB App and then ending up at the bank anyway. What kind of convenience is this?