AW
Adrian W
1 reviews | Active since May 2012
07 Mar 2016, 19:35
*** RMB?
I am in the UK, and despite various undertakings, including an undertaking from the manager of KZN to email an update to me almost a month ago, I get no joy from RMB. I am so frustrated that today I gave a deadline for a response which not unsurprisingly has not been met, never mind acknowledged. And they continue to hold me responsible as a surety for R3.5m, but backtrack on undertakings. I am soooo fed up...
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FNB (First National Bank)'s replyOfficial
10 Mar 2016, 12:57Hello Adrian Walden,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 886049.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 886049.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply10 Mar 2016, 12:57
Official
Hello Adrian Walden,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 886049.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 886049.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)