mG
michelle G
1 reviews | Active since Dec 2014
04 May 2015, 09:31
***!!! ATM swallows card
Saturday the 2nd May, I go to the Oakfield Benoni Shopping Centre... I go to ATM to draw money and next thing, my bank card gets swallowed. I am now ****ed off!!!! I phone to cancel that card, tell the women Tracy to cancel oh happiness she is!!! yes i did swear telling her why the #### is this my problem!!!! Now it will take 4 to 7 days to get a new card and i must pay for that too...
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 May 2015, 10:39Hello mgarnett,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Customer Contact who will contact you shortly.
Complaint reference 676989.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Customer Contact who will contact you shortly.
Complaint reference 676989.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply04 May 2015, 10:39
Official
Hello mgarnett,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Customer Contact who will contact you shortly.
Complaint reference 676989.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Customer Contact who will contact you shortly.
Complaint reference 676989.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)